Whatever the time passes and the world changes, unique expertise solidified years after years is unshakable. As early as the 1970s, Tai Sang Watch Co. had been established in Yue Man Square. Nowadays, in addition to selling watches and clocks, the shop also provides watch strap replacement, battery changing and repair services. 41 years ago, Mr. Yu Poon Sun, joined the shop, learned the expertise from his brother-in-law, and later took over the shop. With his meticulous expertise, sincerity, and reliability, he has long established an excellent reputation and earned his accolades among customers.
Timepieces have a long history. Nowadays, there are many different brands and styles. Each timepiece has its unique structure. It is not easy to get familiar with the structure and characteristics of each timepiece. Mr. Yu pointed out that he once had customers who had had the watch glass installed upside down, or expired battery installed, which made customers losing confidence in the watch industry. Fortunately, they eventually found Tai Sang Watch Co. and had their watches came back to life.
To retain customers, Mr. Yu believes that it is necessary to achieve value for money, not only to listen carefully to the needs of customers, but also to concentrate on providing professional service and ensuring good product quality. Therefore, Tai Sang Watch Co. only sells durable batteries made in Japan as they are resistant to oxidation. Over the years, it has also committed to selecting different styles and models of watches for customers. His service is mindful and attentive, and he has won the trust of a number of loyal customers.
Looking back on 2019, before suspension of business prior to the relocation of Tai Sang Watch Co., regular customers flocked to buy timepieces from the shop. Among them were even customers travelling from Shenzhen. It shows how loyal Mr. Yu’s customers are. During the period of business closure, Tai Sang Watch Co. was invited to open shop in Kowloon Bay. However, Mr. Yu thinks that his shop took root in Kwun Tong, he has established great relationship with his regular customers in the area. Therefore, after the opening of the Yu Man Hawker Bazaar, he decided to stay in Kwun Tong, and serve his neighborhood.